DVD - Consumer Utility Law and Practice
Richard Berkley from the Public Utility Law Project will teach advocates how to assist utility consumers, who find themselves in untenable situations. Sometimes clients' bills have mounted in cold weather and they get final termination notices, or are “slammed” by energy service customers (ESCOs) into high-cost rate schemas they can’t afford, or are not told of the option for a deferred payment arrangement—or of other basic rights or discount programs. There is recourse for many of the situations faced by low-/moderate-/ and fixed-income utility consumers.
In this session, Richard will discuss the procedural protections of the right to obtain and maintain utility service; public assistance programs to provide financial aid to residential customers experiencing utility service terminations; energy efficiency and conservation as cost-containment measures; and statutes, regulations, and case law supporting New York’s public policy of maintaining energy service. He will also examine submetering, including the conversion process and collections procedures, shared meter issues, and concerns that may arise from the landlord’s nonpayment of public area electric or gas for heat and hot water.
Filmed on April 18, 2016
CLE CreditsAreas of Professional Practice: 2.50
FormatOn-Demand/Recorded - Audio/Video File
Practice Area(s)Consumer/Bankruptcy Law
MaterialsContains 3 training item(s)